Frequently Asked Questions

QonecTV is a premium IPTV subscription service that provides access to 38,000+ live TV channels and 165,000+ movies and series on demand in 4K Ultra HD quality. The service is delivered through the IBO Player application on a single device. QonecTV is trusted by thousands of subscribers across the United States for its stability, channel variety, and responsive customer support.

QonecTV offers over 38,000 live channels from more than 150 countries. This includes all major US networks like ESPN, Fox, NBC, CBS, ABC, CNN, HBO, and Showtime. You also get access to 165,000+ movies and TV series on demand, with new content added daily.

QonecTV works exclusively with the IBO Player application. IBO Player is available on Smart TVs (Samsung, LG), Android devices, Amazon Fire TV Stick, Windows PC, and macOS. It offers a clean interface with EPG support and smooth playback. Check our setup guide for installation instructions.

QonecTV offers four subscription plans: 1 Month for $9.99, 3 Months for $24.99 (save 17%), 6 Months for $39.99 (save 33%), and 12 Months for $59.99 (save 50%). All plans include full access to all channels and VOD content with no hidden fees.

Yes, QonecTV offers a 1-month intro plan so you can test the full service before committing to a paid plan. No credit card is required. Simply fill out the Try 1 Month form on our homepage with your name, email, and phone number, and you will receive your credentials within minutes.

Subscriptions are activated instantly after payment confirmation. You will receive your IBO Player login credentials via email within 5 minutes. Our automated system processes orders 24/7, so you can start watching immediately regardless of when you purchase.

Each QonecTV subscription supports one (1) device at a time via IBO Player. Concurrent streaming on multiple devices is not permitted with a single subscription. If you need to watch on additional devices, you can purchase separate subscriptions for each one.

QonecTV is compatible with Samsung and LG Smart TVs, Android phones and tablets, Amazon Fire TV Stick, Windows PC, and macOS computers. All devices use the IBO Player app. We recommend a minimum internet speed of 25 Mbps for optimal 4K streaming quality.

Yes, QonecTV includes a comprehensive EPG that displays program schedules for all live channels. The guide loads automatically within the IBO Player app, showing current and upcoming programs so you can easily find what to watch.

All sales are final once your account has been activated, as the service provides immediate access to digital streaming content. Exceptions are made for verified service outages exceeding 72 consecutive hours (pro-rata credit) and confirmed duplicate charges (full refund). We strongly encourage you to use our Try 1 Month before purchasing a paid plan.